Annual Statistics

2008 BBB Inquiries and Complaints for the
Metro Washington DC and Eastern PA region

Inquiries
1Home Contractors1,056,055
2Auto Repair255,617
3Financial Services237,730
4Auto Dealers155,301
5Heating & Air154,625
6Home Furnishing/Décor137,784
7Roofing & Guttering131,257
8Lawn & Landscape119,650
9Moving & Storage113,368
10Real Estate92,512
Complaints
1Financial Services4,331
2Telephone/Cellular3,995
3Home Contractors3,132
4Internet Services2,999
5TV/Cable/Satellite2,407
6Auto Repair2,259
7Auto Dealers2,231
8Credit Collection1,410
9Home Furnishing/Décor1,265
10Health & Fitness960

Total Inquiries for 2008: 6,298,479

Total Complaints for 2008: 47,455